Systems Administrator

The Systems Administrator ensures the effective operation, security, and integration of all technology systems that support transportation, logistics, fleet management, dispatch, cold storage, and cross-border operations. This role aligns IT infrastructure, applications, and operational technologies with business needs while maintaining reliable system performance, strong cybersecurity practices, and real-time connectivity across departments. The position combines strategic IT planning with hands-on technical support and operational system management.

Responsibilities
  • Monitor, maintain, and optimize servers, networks, cloud services, and enterprise IT systems.
  • Administer Microsoft 365 and Azure environments, including user access, licensing, and security policies.
  • Maintain IT hardware, software, communication systems, and building access controls.
  • Manage IT asset inventory and system documentation.
  • Support fleet tracking systems, in-cab technologies, and operational communication tools.
  • Ensure reliable connectivity and system performance across logistics operations.
  • Implement cybersecurity controls and monitor system security.
  • Maintain backup systems and disaster recovery processes.
  • Manage user access and data protection protocols.
  • Support internal software, databases, and reporting systems.
  • Develop and maintain BI reports using tools such as Power BI, Dataverse, and Snowflake.
  • Troubleshoot system issues and optimize performance.
  • Coordinate with vendors and third-party providers.
  • Plan and implement IT projects, upgrades, and improvements.
  • Evaluate technologies and perform cost–benefit analysis for system enhancements.
  • Provide technical support and user training across departments.
Qualifications & Requirements
  • Degree or diploma in Information Technology, Computer Science, or related field preferred
  • Relevant certifications (Microsoft 365, Azure, PMP) considered an asset
  • 3+ years of experience in IT support, systems administration, or IT management
  • Experience supporting enterprise IT systems, cloud platforms, and networks
  • Experience in transportation or logistics environments is an asset
  • Windows and Linux administration
  • Microsoft 365 and Azure
  • Networking, VOIP, and cybersecurity
  • BI tools (Power BI) and database platforms
  • Strong troubleshooting, communication, and organizational skills
Compensation

The salary range is $48,000 - $52,000 per year

Systems Administrator